Information We Collect
We collect different types of information depending on
how you interact with brenoviqalor. Some information you give us directly, while other data is
collected automatically as you use our platform.
Personal Information You Provide
When you sign up for brenoviqalor or use our services, you
share certain details with us:
- Your name and email address for account creation
- Payment information when you subscribe to premium features
- Financial data you input for budget tracking purposes
- Communication preferences and notification settings
- Any information you include in support requests or feedback
Automatically Collected Information
Our platform collects some technical information to
function properly and improve your experience:
- Device information including browser type and operating system
- IP address and general location data (city or region level)
- Usage patterns and feature interactions within brenoviqalor
- Log data including access times and pages viewed
- Cookie data for session management and preferences
How We Use Your Information
We use your information for specific purposes that
directly relate to providing and improving our budget monitoring service. We don't use your
data for unrelated marketing or sell it to third parties.
| Purpose |
Information Used |
| Account management and authentication |
Name, email, password hash, account settings |
| Providing budget tracking services |
Financial data you input, transaction categories |
| Payment processing |
Payment details, billing address, subscription status |
| Customer support |
Contact information, support history, account details |
| Platform improvements |
Usage patterns, feature engagement, technical logs |
| Security and fraud prevention |
IP address, device information, access patterns |
Financial Data Storage
Your budget information stays with you. We store your
financial data securely on Australian servers, encrypted both in transit and at rest. We
never share your specific budget details with advertisers or data brokers. Your financial
picture is yours alone.
Your Privacy Rights
Under Australian privacy law, you have specific rights
regarding your personal information. We've built tools directly into brenoviqalor to help you
exercise these rights easily.
Access Your Data
You can request a complete copy of all personal
information we hold about you. We'll provide this in a readable format within 30
days.
Correct Information
Found something wrong? You can update most
information directly in your account settings, or contact us to correct any
inaccuracies.
Delete Your Account
You can delete your account and associated data at
any time. This action is permanent and removes all your budget information from our
systems.
Data Portability
Export your budget data in standard formats like CSV
or JSON. Your information shouldn't be locked into our platform.
Withdraw Consent
Change your mind about data processing? You can
withdraw consent for optional features like analytics or marketing communications.
Lodge a Complaint
If you're unhappy with how we've handled your
information, you can complain to us directly or to the Office of the Australian
Information Commissioner.
To exercise any of these rights, email us at
support@brenoviqalor.com with your request. We'll respond within 14 days and complete most
requests within 30 days.
Data Sharing and Third Parties
We work with a limited number of service providers to
operate brenoviqalor. These companies only access the minimum information needed to perform their
specific functions.
Service Providers We Work With
- Payment processors to handle subscription payments securely
- Cloud hosting providers for data storage on Australian servers
- Email service providers for account notifications and support
- Analytics tools to understand how people use brenoviqalor (anonymized data only)
- Customer support platforms to manage and respond to your questions
All third parties we work with are contractually required
to protect your information and use it only for the services they provide to us. They can't
use your data for their own purposes or share it with others.
When We Must Share Information
In some situations, we're legally required to share
information:
- When ordered by Australian courts or law enforcement with valid legal authority
- To prevent fraud or investigate potential security breaches
- To protect someone's safety in emergency situations
- During business transfers like mergers or acquisitions (you'll be notified)
Data Security Measures
We use industry-standard security practices to protect
your information. This includes both technical measures and organizational policies
designed to prevent unauthorized access.
Technical Protections
- AES-256 encryption for all data stored on our servers
- TLS/SSL encryption for all data transmitted between your device and our servers
- Regular security audits and vulnerability assessments
- Multi-factor authentication options for account access
- Automated backup systems with encrypted storage
- Firewall protection and intrusion detection systems
Organizational Safeguards
Our team follows strict policies about data access. Only
authorized employees who need information to perform their jobs can access user data. All
staff members sign confidentiality agreements and receive regular security training.
Data Breach Response
Despite our best efforts, no system is completely secure.
If a data breach affects your information, we'll notify you within 72 hours and explain
what happened, what data was involved, and what steps we're taking to address it.
Data Retention and Deletion
We keep your information only as long as necessary to
provide brenoviqalor services or as required by Australian law. When data is no longer needed, we
delete it securely.
How Long We Keep Information
- Active account data: Retained while your account is active
- Financial records: Kept for seven years as required by Australian tax law
- Support communications: Stored for three years after resolution
- Marketing preferences: Maintained until you change them or close your account
- Technical logs: Automatically deleted after 90 days
- Backup copies: Removed from all systems within 60 days of account deletion
Account Closure Process
When you delete your brenoviqalor account, we begin immediate
removal of your information. Most data is deleted within 48 hours. Some information may
remain in backup systems for up to 60 days before complete removal. Financial records
subject to legal retention requirements are anonymized rather than deleted.
Cookies and Tracking Technologies
brenoviqalor uses cookies and similar technologies to make the
platform work properly and remember your preferences. You have control over most of these
through your browser settings.
Types of Cookies We Use
- Essential cookies that enable basic platform functionality and security
- Preference cookies that remember your settings and customization choices
- Analytics cookies that help us understand how people use brenoviqalor (anonymized)
- Session cookies that maintain your login state while using the platform
We don't use advertising cookies or share cookie data
with advertising networks. You can disable non-essential cookies in your browser settings,
though this may affect some platform features.
International Data Transfers
Your data is stored on servers located in Australia. We
don't routinely transfer information outside of Australia. If we ever need to transfer data
internationally for service provision, we'll ensure equivalent privacy protections are in
place through approved transfer mechanisms.
Some of our service providers may process limited data
outside Australia. In these cases, we ensure they're bound by contracts that require
Australian Privacy Principles compliance or equivalent protections.
Children's Privacy
brenoviqalor is designed for adults aged 18 and older. We don't
knowingly collect information from children under 18. If you're a parent and believe your
child has created an account, please contact us immediately and we'll delete the account
and associated information.
Changes to This Policy
We update this privacy policy occasionally to reflect
changes in our practices or legal requirements. When we make significant changes, we'll
notify you by email and through a notice in the brenoviqalor platform at least 30 days before the
changes take effect.
The "Last Updated" date at the top of this policy shows
when it was most recently revised. We encourage you to review this policy periodically to
stay informed about how we protect your information.
